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Registration
Information
Direct Data Entry in the ProviderOne Portal
Attention WAMedWeb users:
WAMedWeb claim entry will not end on December 6, 2009.
WAMedWeb will end when ProviderOne is implemented in 2010. For the most current
implementation information, visit our
projected schedule page.
To minimize effort for providers and staff, DSHS moved
existing provider records from the old Medicaid payment system to ProviderOne. Information on this page is specific to
providers who will be using direct data entry in the ProviderOne portal for
transactions including billing (similar to WAMedWeb today). If you will
not be doing direct entry, please
click here to visit
our Registration page.
Your registration activities may be different based on how you bill DSHS.
Prepare for Registration
Step 1
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Set up your staff who need access to ProviderOne
The security access and
passwords used today in WAMedWeb will not work in ProviderOne. All staff
who currently use WAMedWeb and plan to do the same transactions in
ProviderOne need new security access, logins and passwords to:
- Look up new
ProviderOne client ID numbers
- Check client
eligibility
- Submit or check
claims status
- Complete
ProviderOne registration and maintain your DSHS provider file
- Access your
Remittance Advice (RA) to know what you have been paid. RAs
will only be available electronically once ProviderOne is
operational. DSHS announced this cost reduction measure in May
(see
numbered memo 09-19).
Security Spreadsheet
Option: To expedite the process, please complete a security
spreadsheet for each "pay to" NPI that includes all users and the access
they need. Use the links provided
below for this option:
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Or
Security Administrator obtains log on and
password; and sets up users through ProviderOne:
Follow
the link below for steps for obtaining security credentials and setting up users
in ProviderOne.
Step
2
Learn how to
complete registration in ProviderOne
DSHS periodically schedules training webinars for
providers. Dates and time will be posted on the
Training page when available. During webinars,
DSHS explains "how to" while providers view the actions taken and have an
opportunity to ask questions.
These resources are
available to assist you:
Step 3
Find out what information you need about your
organization when you register
Complete Registration
New!
Ten Common Problems Providers Face in the Registration Process
Please read this tip
sheet for some answer to some common problems.
Step 4
ProviderOne users
obtain log on
and password
Step 5
Register in ProviderOne
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Register your Group.
You should focus first on the information associated at the organization
level that could affect our ability to pay you.
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Register servicing providers.
Once you have completed registration for the organization, you should
complete registration for performing providers associated with your
business. You will eventually need to complete registration for all of
your performing providers.
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Don't forget to select the
"submit" button once you've completed registration! Once you
select submit, DSHS will be prompted to review your registration and any
changes you may have made to your provider file.
Click here
to access ProviderOne and register!
https://www.waproviderone.org/
(Refer to the
DSHS ProviderOne Provider Registration and Security Administration Manual if needed)
If
you have questions, please:
Select the appropriate topic below:
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Security questions and login issues
provideronesecurity@dshs.wa.gov
[1-800-562-3022 select
option 2,4,1]
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Registration process, change an NPI or Tax
ID number
providerenrollment@dshs.wa.gov
[1-800-562-3022 select option 2,4,2]
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HIPAA EDI Gateway, setting up SFTP, or
missing/bad 997 file [1-800-562-3022 select option 2,4,3]
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HIPAA testing issues
hipaa-help@dshs.wa.gov
[1-800-562-3022 select option
2,4,4]
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ProviderOne general questions
providerone@dshs.wa.gov [1-800-562-3022 select
option 2,4,wait]
Join
the provider
readiness email
list!
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The
ProviderOne project has established an email distribution
list dedicated to provider readiness activities.
Please pass
this link on to providers or anyone that may be interested
in receiving updates on provider readiness activities for
ProviderOne.
You may join
or leave this list anytime at:
http://listserv.wa.gov/archives/providerone_provider_readiness.html
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