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System Webinar Schedule and Presentation Slides

Following is the webinar schedule and links to the presentation slides for ProviderOne System Training. For system training opportunities and resources other than webinars, please visit our Training page.

What is a Webinar? A webinar is an on-line seminar. During webinars, DSHS explains "how to" while providers view the material being reviewed. You also have an opportunity to ask questions. You will need a computer with sound capability or a telephone to access the webinars.

Jump to the webinar schedule on these topics:

Essential - Provider Essentials - 1.5 hours
Eligibility - Client Eligibility, Benefit Packages, Prior Authorization Inquiry - 1 hour
Professional Claims - Submit Fee for Service Claims Professional - 2.5 hours
Institutional Claims - Submit Fee for Service Claims Institutional - 2.5 hours
Dental Claims - Submit Fee for Service Dental Claims - 2.5 hours
Security - ProviderOne Security Administration - 1 hour

Webinar Title	Date and Time	Links to Register
01‐Essential Provider Essentials MNHCR001 1.5 Hours This presentation is designed to provide you with the information you will need to access and use ProviderOne. You will follow along while an employee of a fictitious health care provider accesses ProviderOne. You will learn how to: Launch, log into and out of ProviderOne Change your password and secret question Reset your password Handle login errors Navigate ProviderOne Enter data into ProviderOne Manage alerts and notifications Make use of ProviderOne list features Presentation Slides: PowerPoint format PDF format FAQs from these webinars	Recorded version available on demand
	Wednesday, 11/18/2009 4:00 PM to 5:30 PM	https://www2.gotomeeting.com/register/471626690
	Tuesday, 12/01/2009 8:00 to 9:30 A.M.	https://www2.gotomeeting.com/register/184706723
	Thursday, 12/03/2009 3:30 PM to 5:00 PM	https://www2.gotomeeting.com/register/396892514
02‐Eligibility Client Eligibility, Benefit Packages, and Prior Authorization Inquiry MNHCR002 1 Hour This presentation is designed to provide you with the information you will need to verify client eligibility using ProviderOne and check the status of a Prior Authorization request. You will follow along as an employee of a fictitious health care provider. This webinar demonstrates how to use ProviderOne to verify the eligibility of a client. You will also observe how to check on the status of a previously submitted Prior Authorization request. Presentation slides: PowerPoint format PDF format FAQs from these webinars	Recorded version available on demand
	Tuesday, 11/17/2009 11 to 12:00 P.M.	https://www2.gotomeeting.com/register/573357627
	Wednesday, 11/18/2009 6:00 PM to 7:00 PM	https://www2.gotomeeting.com/register/216844979
	Tuesday, 11/24/2009 1:00 PM to 2:00 PM	https://www2.gotomeeting.com/register/856897995
	Tuesday, 12/01/2009 10 to 11:00 A.M.	https://www2.gotomeeting.com/register/698382034
	Wednesday, 12/02/2009 8:00 to 9:00 A.M.	https://www2.gotomeeting.com/register/473138058
03‐Professional Claims Submit Fee For Service Claims ‐ Professional MNHCR003 2.5 Hours This presentation is designed to provide you with the information you will need to use the claims related tools in ProviderOne. You will follow along while an employee of a fictitious health care provider uses ProviderOne to submit a claim using both direct data entry and batch upload. You will see how to: Check the status of a claim View the remittance advice for a claim Void a claim Adjust a claim Resubmit a denied or voided claim Presentation Slides: PowerPoint format PDF format FAQs from these webinars	Recorded version available on demand
	Tuesday, 11/17/2009 1:00 to 3:30 PM	https://www2.gotomeeting.com/register/439908531
	Thursday, 11/19/2009 9:30 AM to 12 PM	https://www2.gotomeeting.com/register/530684722
	Tuesday, 12/01/2009 2:00 to 4:30 PM	https://www2.gotomeeting.com/register/991806859
	Wednesday, 12/02/2009 9:30 to 12:00 PM	https://www2.gotomeeting.com/register/624904882
04‐Institutional Claims Submit Fee For Service Claims ‐ Institutional MNHCR004 2.5 Hours This presentation is designed to provide you with the information you will need to use the claims related tools located in ProviderOne. You will follow along as an employee of a fictitious health care provider who uses ProviderOne to submit a claim using both direct data entry and batch upload. You will see how to: Check the status of a claim View the remittance advice for a claim Void a claim Adjust a claim Resubmit a denied or voided claim Presentation Slides: PowerPoint format PDF format FAQs from these webinars	Recorded version available on demand
	Wednesday, 11/18/2009 1 PM to 3:30 PM	https://www2.gotomeeting.com/register/256983418
	Tuesday, 11/24/2009 9:30 AM to 12 PM	https://www2.gotomeeting.com/register/986638899
	Wednesday, 12/02/2009 2 PM to 4:30 PM	https://www2.gotomeeting.com/register/182574947
	Thursday, 12/03/2009 12:30 to 3:00 P.M.	https://www2.gotomeeting.com/register/853695074
05‐Dental Claims Submit Fee For Service Claims ‐ Dental MNHCR005 2.5 Hours This presentation is designed to provide you with the information you need to use the claims related tools in ProviderOne. You will follow along as an employee of a fictitious health care provider who uses ProviderOne to submit a claim using both direct data entry and batch upload. You will see how to: Check the status of a claim View the remittance advice for a claim Void a claim Adjust a claim Resubmit a denied or voided claim Presentation Slides: PowerPoint format PDF format FAQs from these webinars	Recorded version available on demand
	Thursday, 11/19/2009 1:00 PM to 3:30 PM	https://www2.gotomeeting.com/register/797400339
	Thursday, 12/3/2009 9:00 to 11:30 PM	https://www2.gotomeeting.com/register/627543395
14‐Security ProviderOne Security Administration MNHCR014 1 Hour This presentation is designed to provide you with the information you will need to create and manage user accounts in ProviderOne. You will follow along while an employee of a fictitious health care provider uses ProviderOne to create and maintain user accounts. Presentation Slides: PowerPoint format PDF format FAQs for these webinars	Recorded version available on demand
	Thursday, 11/19/2009 8:00 to 9:00 AM	https://www2.gotomeeting.com/register/507329562

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Please pass this link on to providers or anyone that may be interested in receiving updates on provider readiness activities for ProviderOne. You may join or leave this list anytime at:

http://listserv.wa.gov/archives/providerone_provider_readiness.html