ProviderOne

Timing/Timelines

Frequently Asked Questions (FAQs)

Last Updated 11/3/09

Can you provide an overview of the timeline and key milestones associated with this conversion?

What is the testing timeline?

Can we test between 11/20-12/5?

Can you explain the new claims payment cycle and timeline?

Q: Can you provide an overview of the timeline and key milestones associated with this conversion?

A: Please visit the implementation schedule area of our Web site for updated information: http://hrsa.dshs.wa.gov/providerone/Projected%20Schedule.htm

Q: What is the testing timeline?

A: The pilot ended August 28. EDI testing will continue until the cutover “freeze” begins.

Q: Can we test between cutoff and go-live?

A: No; during the cutover “freeze,” testing will not be possible.

Q: Can you explain the new claims payment cycle and timeline?

A: Claims adjudication and payment cycles will be the same in ProviderOne as they are today. Checks, EFTs, and RAs will be sent every Monday for claims in final paid status by the previous Tuesday.