Health and Recovery Services Administration, Department of Social and Health Services

Pharmacy Prior Authorization

Non-preferred Drugs: Requests for drugs that are non-preferred on the Washington Preferred Drug List should be directed to the DSHS Pharmacy Authorization Line at 800.848.2842, option #2, Hours M-F, 8:00am-4:45pm; or can be faxed to 360.725.2141The form [DSHS # 13-798] to request an authorization for a Non-preferred Drug may be accessed via the DSHS forms web site at:  http://www.dshs.wa.gov/msa/forms/eforms.html.
Alternatives list (Effective July 1, 2009)

Prior Authorization.
Requests for prior authorization can be received and processed via phone or fax. We have 3 phone options and 2 fax numbers. Our options changed on October 20, 2008. Click here for the "who do I contact" sheet.

For phone requests or emergencies, contact the DSHS Pharmacy Authorization Line at 800.848.2842,
Select option 1 if you are not a pharmacy, if you have eligibility questions, history checks for lost or stolen medications, multiple fills in a calendar month, and refill too soon questions. Hours M-F, 8:00am-4:45pm.  

Select option 2 to reach the Pharmacy Authorization section. This option is for pharmacies calling for prior authorization on a medication. This includes PDL drugs and DAW requests. Hours M-F, 8:00am-4:45pm.  

Select option 3 to reach the Rates section. This option is for pharmacies calling for reimbursement at less than cost not related to brand name dispense as written. Pharmacy Rates hours are 9:00am-4:45pm, M-F, (closed from 12:00-1:00pm daily).

OR

Fax your request to:
360.725.2141
for regular authorizations, PDL, or DAW requests, or
360.725.1982 for reimbursement at less than cost not related to brand name dispense as written.

Two authorization forms are available as of 10/20/08. The forms may be accessed via the DSHS forms web site at:  http://www.dshs.wa.gov/msa/forms/eforms.html.
[DSHS # 13-798] to request a regular prior authorization for a drug, PDL, or DAW request.
[DSHS # 13-753]
for reimbursement at less than cost not related to brand name dispense as written.

Limits. The Health & Recovery Services Administration has set the following limits on certain drugs based on FDA approved indications and recommended limitations. Word. Effective September 2008.


For comments or questions regarding the HRSA Pharmacy program, email contact us.


Page modified: November 2009       

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