Information for Contractors
Frequently Asked Questions and Answers
Q:
Citizenship
verification: what’s the current policy, what’s acceptable now, where to find
information and forms, what to say when calling families?
A: See the link below to review the updated policy regarding Citizenship
& Identity in WA State.
http://www.dshs.wa.gov/manuals/eaz/sections/CitizenshipIdentityReqMedicaid.shtml
See the link below to review the updated list of acceptable
verification for Citizenship & Identity in WA State.
http://www.dshs.wa.gov/manuals/eaz/sections/VerificationCitizenshipValidValuesTier1-4.shtml
Q: Contacts at DSHS: who is in
charge of eligibility in my region?
A:
|
REGION |
HRSA LEAD |
PHONE |
|
|
Region 1 |
MaryBeth Ingram |
(360) 725-1327 |
|
|
Region 2 |
Dody McAlpine |
(360) 725-9964 |
|
|
Region 3 |
Kevin Cornell |
(360) 725-1423 |
|
|
Region 4 |
Kathy Johansen |
(360) 725-1321 |
|
|
Region 5 |
Cindy Palko |
(360) 725-1324 |
|
|
Region 6 |
Cathy Fisher |
(360) 725-1357 |
Q:
Application Agent: Do I need to use barcodes to send in a potentially eligible
customer?
A: Yes, to receive credit for the Application Agent children’s medical
outreach program the contractor’s unique vendor code barcode label must be
affixed in the designated location found only on application form types: 14-380
– Apple Health for Kids or 14-001 – DSHS Application for Benefits. Without
proper placement of the vendor code barcode label, DSHS will be unable to trace
approved children’s medical applications submitted for this contractor for
compensation purposes.
Q: What is Provider One?
A: Department of Social and Health Services (DSHS) is replacing its'
current Medicaid Management Information System (MMIS) with a new payment
processing system we have named ProviderOne. ProviderOne will be DSHS' primary
provider payment processing system. ProviderOne will be implemented at a date to
be determined in 2009.
See the below link for additional information on ProviderOne or to join the listserv to receive updates: http://hrsa.dshs.wa.gov/providerone/
The ProviderOne project has established an email distribution list dedicated for providers or anyone that may be interested in receiving updates on provider readiness activities. The project will send messages when training materials are posted on our web site or to announce upcoming workshop or training events.
You may join or leave this list anytime at: http://listserv.wa.gov/archives/providerone_provider_readiness.html