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Information on this page is specific to MCOs and RSNs. If you are not one of these types of providers, please return to our Registration page. Your registration activities may be different based on how you bill DSHS. Managed Care Organizations and Regional Support Networks do not need to register in ProviderOne. This registration was done on your behalf by DSHS staff. We are ready to begin testing with you. You will need to set up secure access for your staff who will use ProviderOne after it is implemented. Your staff who have access to ProviderOne will be able to research client eligibility, review reports showing your 834 and 820 information, and other functionality. In general, follow the checklist on our security page for providers (link provided below). However, MCO and RSN employees should only use the following staff profiles for accessing ProviderOne:
EXT Provider System Administrator
EXT Provider Managed Care Only
EXT Provider Eligibility Checker
To set up secure access:Security Administrator obtains log on and passwordWHO: Your staff you designate as your ProviderOne Security Administrator. This person will set up additional staff access to ProviderOne and manage their access to ProviderOne for your organization. Visit the page below for a security checklist to guide you through obtaining security credentials and setting up users in ProviderOne.
Please visit our Managed Care Organizations and Regional Support Networks page for more detailed ProviderOne readiness information. If you have questions, please: PROVIDERONE HELP DESK It’s important to us that you have access to staff who can answer your questions about ProviderOne. Help us resolve your concern as quickly as possible by providing detailed information. This may include a description of the concern, your organization's NPI, Transaction Control Number (TCN) of a test claim, etc. Each contact will be logged and tracked until your concern is resolved.
Join the provider readiness email distribution list!
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