Health and Recovery Services Administration, Department of Social and Health Services

Medical Eligibility Overview

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CUSTOMER TOLL-FREE NUMBERS & USEFUL WEB ADDRESSES


Medical Assistance Customer Service Center (Clients)..1-800-562-3022  
7am-6 pm, Monday-Friday

TY/TDD users only ................................................1-800-848-5429

Medical Eligibility Determination Services (MEDS).........1-800-204-6429
TTY/TDD users only...............................................1-800-204-6430

Pharmacy Authorization and Rates............................1-800-848-2842

Provider Enrollment................................................1-866-545-0544
8am-4:30pm, Monday through Friday, 10am-4:30pm Wednesday

Provider Inquiry.....................................................1-800-562-3022

Third Party Resource Hotline (for clients to update health insurance information)..1-800-562-6136

Basic Health Plan ..................................................1-800-826-2444

Useful Web Addresses

DSHS Rules - (Washington Administrative Code)

http://apps.leg.wa.gov/wac/

Economic Services Administration (to locate your CSO, applying for assistance including medical on line, etc)

https://fortress.wa.gov/dshs/f2ws03esaapps/onlinecso/

Eligibility A-Z Manual

 http://www1.dshs.wa.gov/manuals/eaz/index.shtml

MAA Internet

http://fortress.wa.gov/dshs/maa/

MAA Billing Instructions

http://fortress.wa.gov/dshs/maa/download/cpt_agreement.htm

   

Washington State Law (RCWs)

http://apps.leg.wa.gov/rcw/default.aspx?Cite=74

Basic Health Plan

http://www.basichealth.hca.wa.gov/

 

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Page modified: November 2009       

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